FAQ

No, MFX-Tradingdoes not accept transfer funds from third parties. The name(s) on the trading account must be an exact match with the name(s) on the account of the other financial institution.

If your withdrawal request contains all the required information, it will be processed by us within a maximum of 2 working days, although we do our best to process withdrawal requests within 1 working day. Nevertheless, you should receive your money within 3-5 business days.

MFX-Tradingdoes not charge fee for deposit or withdrawal. However, please be aware that other banks involved in the transfer could charge fees for their transactions.

Yes, you can withdraw money if you have open positions. However, you will not be able to withdraw an amount higher than the free equity on your account. Please bear in mind that if you withdraw most of your free equity, due to less margin available on your account, the risk of your open positions being stopped-out increases.

No, you can withdraw any amount you wish. However, considering the fact that fees could be charged by other banks involved in the withdrawal process, our recommendation is not to withdraw less than USD 100.00 (or equivalent) unless the full amount of your account.

You can withdraw money as often as you like. However, please consider the fact that fees charged by other banks involved in the transfer may occur.

No, MFX-Trading does not accept third party payments. The trading account owner must be the final beneficiary of the withdrawal request.

"BIC" stands for "Bank Identifier Code", and uniquely identifies a bank within the SWIFT network. Providing BIC ensures that your money arrives secure and fast.

"IBAN" stands for "International Bank Account Number" and serves as an ID of your bank account. IBAN is mandatory for payments within European countries.

In order to login in, it is important that you have opened demo or live account with MFX-Trading. Please use the login details, you have received via email, to login into the platform. On Metatrader just go to “File” -> “Login to Trade Account” - > Fill in your Account number and Password, and choose the correct server “MFX Demo” or “MFX Real” -> Click “Login” - > You will connect to the server. On the Trademaster it is self-explanatory and even more user friendly.

Yes, "Trailing Stop" is available on Demo and Live Account. To activate Trailing Stop, first make sure that you have an initial Stop set before adding a Trailing Stop. Than right click on the order you want to add the Trailing Stop -> Choose "Trailing Stop" -> Select “Custom” to enter a number of points for your Trailing Stop.

All demo accounts automatically expire after 30 days. Unfortunately, it is not possible to extend this period. Please be aware that all data regarding the demo account will be lost when the account expires. If you want to keep a copy of your trade history, we advise you to copy the account statement to your computer. To do that, go to Account History in the Terminal, right-click and choose 'Save as Report'.

Yes, hedging is allowed on the MFX Trading Platform.